This Privacy Policy describes how glowco.beauty (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and transparently.

Personal Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

Device & Usage Information

We automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies. We also collect data on how you browse the site, including pages viewed, products interacted with, and referring websites.

This information helps us improve performance, security, and user experience.

Order & Payment Information

When you make a purchase, we collect information including your name, billing and shipping address, email address, and phone number.

Payments are processed securely via trusted third-party providers such as Shopify Payments, PayPal, Klarna, and iDEAL. We do not store or have access to your full payment card details.

Customer Support Information

If you contact us, we may collect additional information to assist with your request and provide support.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
  
• Provide shipping, tracking, and customer support
  
• Communicate with you about your order or inquiries
  
• Improve and optimize our website and services
  
• Detect and prevent fraud or misuse
  
• Send marketing communications (only where you have given consent)
  

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity – to fulfill your order
  
• Legal obligations – for tax and compliance purposes
  
• Legitimate interests – to improve our services and prevent fraud
  
• Consent – for marketing and non-essential cookies
  

Sharing Your Personal Information

We only share your data with trusted third parties where necessary, including:

• Shopify (our eCommerce platform and hosting provider)
  
• Payment providers (e.g. PayPal, Klarna, iDEAL)
  
• Shipping and logistics partners
  
• Analytics and marketing providers (only where consent is given)
  

All third parties are required to handle your data securely and in compliance with applicable laws.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, improve functionality, and analyze performance.

These include:

• Essential cookies – required for the website to function
  
• Analytics cookies – to understand site usage
  
• Marketing cookies – for personalized advertising (only with consent)
  

When you first visit our website, you will be presented with a cookie banner allowing you to accept or manage your preferences in accordance with EU regulations.

You can also manage or disable cookies through your browser settings at any time.

Your Rights (EEA & GDPR)

If you are located in the EEA, you have the right to:

• Access your personal data
  
• Request correction or deletion
  
• Restrict or object to processing
  
• Request data portability
  
• Withdraw consent at any time
  

To exercise these rights, please contact us using the details below.

You also have the right to lodge a complaint with your local data protection authority.

Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your order
  
• Comply with legal and tax obligations
  
• Resolve disputes and enforce agreements
  

International Data Transfers

Your information may be processed outside of your country, including in the United States and Canada through our service providers (such as Shopify).

Where required, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Data Security

We implement appropriate technical and organizational measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Updates will be posted on this page.

Contact Us

If you have any questions or would like to exercise your rights, please contact us:

Email: info@glowco.beauty

Business Name: GlowCO Beauty